Recently some Australian facilitators asked for additional resources that would help them develop stronger communications skills. Here are some proven resources.
National School Reform Faculty Resources
Several of the protocols we use in Peer Coaching, like Chalk Talk, and the Communications Skills protocol, are used with permission of the National
School Reform Faculty. This group has many other valuable communications skills resources and protocols. A couple of the communications skills
resources that might be valuable are:
- The Constructivist Listening Dyad, which helps develop an understanding of active listening and offers an exercise to develop these skills.
- Feedback Nightmares; a brief exploration of negative feedback.
- Feedback Principles, tips on offering strong feedback.
- Pocket Guide to Probing Questions; a great resource to sharpen your skills in asking probing questions.
- If you are observing another teacher and reflecting afterwards the Student Observation Protocol: Court Reporter will be a valuable resource to make the reflection more successful.
You can find an index that brings you too these and other resources at: http://www.nsrfharmony.org/protocol/a_z.html.
Communications and Norms of Collaboration Resources
The Communications Skills Cue Card and the Seven Norms of Collaboration we use in Peer Coaching are used with the permission of the publishers of Robert Garmston and Bruce Wellmans’ book, “The Adaptive School: A Sourcebook for Developing Collaborative Groups.”
Chapter 3, Developing Collaborative Norms, and Chapter 4, Two Ways of Talking that Make a Difference for Student Learning, help educators explore and use a variety of communications skills.
The workbook for “The Adaptive School” also has several tools that help educators use Norms for Collaboration more effectively. You can find these on pages 45-54.
Microsoft Education Competencies
Microsoft’s Education Competencies are also useful for developing more effective communications strategies.
You will find them at http://www.microsoft.com/education/en-us/training/competencies/pages/default.aspx#Competencies
The links for “Integrity and Trust,” “Listening,” and “Interpersonal Skills” bring you to resources educators can use to improve communications